Accelerating COVID-19 Diagnostics with Effective IoT Connectivity Management
Since 2020, HMD Global has been playing its part to address the critical need for rapid and cost-effective access to COVID-19-related diagnostics devices across Africa.
Synapser, a UK-based Cloud Software Developer and reseller of IoT connectivity solutions, was approached by LumiraDx (Global Point-of-care Diagnostic Company) to provide a complete connectivity solution that they required, to enable effective and cost-efficient patient care.
Synapser proposed HMD Enterprise solutions, supplying 5000 Android Nokia C1 devices with pre-installed HMD Connect Pro SIM cards across 48+ African Union member states.
“Our choice to propose HMD Enterprise solutions was based on HMD Global having longstanding expertise and presence across the African continent. This was key to ensuring successful delivery on the project, despite challenging budgets and timelines.”
Ross Joughin - Sales & Marketing Director – Synapser
Controlled Connectivity Solutions
LumiraDx faced the challenge of enabling faster access to COVID-19 testing, whilst managing data collection securely, affordably, and in multiple territories for quality and public health reporting purposes. HMD Connect Pro presented the ideal solution, offering end-to-end IoT connectivity that would require limited intervention from the client.
The HMD solution allowed LumiraDx to control the SIM cards remotely. With HMD Connect Pro’s management console providing a single interface to view all the deployed devices and SIM cards, the client could implement controls for the SIM cards prior to deployment. When a SIM is removed from a device, it can be immediately deactivated remotely for security..
Global and Cost-Efficient IoT Solutions
With the goal of providing more accessible diagnostic-led care, LumiraDx sought to limit data usage as much as possible.
HMD issued post-paid SIMs and secured further operational and cost efficiencies by ensuring the same SIM would work across multiple countries and mobile networks.
The transparent Connect Pro pricing also enabled cost-effectiveness by facilitating the management of costs and billing from a single interface. As a result, the client could effortlessly reduce permanent roaming issues, and stay in control of costs and connections.
A Streamlined Operation
Synapser and LumiraDx needed a partner they could trust to manage a complex supply chain, and operate at pace. Faced with tight timelines, HMD Global coordinated directly with Synapser and logistics teams across the UK, Dubai, and Africa to accelerate and streamline the shipments.
For LumiraDx, a simple set-up process with solutions that would integrate seamlessly with existing infrastructure was essential, so the medical team could process data from patients as quickly as possible. To achieve this, HMD Global ensured the mobile phones arrived deployment-ready and remained on hand to support easy onboarding onto the HMD Connect Pro console.
Zero touch enrolment to the used EMM solution enabled the pre-installation of the LumiraDx Connect application and other controls necessary when mass deploying devices. HMD facilitated the pre-insertion of the HMD Connect Pro SIM cards into all handsets prior to shipment, HMD Global saved the client considerable time and costs. Enabling a comprehensive connectivity solution for roll out across the African continent.
